Terms of Service

Welcome to Wexunaro.

These Terms of Service govern your access to and use of wexunaro.com (the "Site").

The Site is operated by Shanghai Raoai Technology Co., Ltd., conducting business under the brand name Wexunaro.

Wexunaro is a brand owned and operated by Shanghai Raoai Technology Co., Ltd.

Throughout these Terms, references to "we," "us," and "our" refer to Shanghai Raoai Technology Co., Ltd. operating under the Wexunaro brand.

By visiting, browsing, or making a purchase on our Site, you confirm your acceptance of these Terms of Service and all related policies published on our website.

If you do not agree with these Terms, we ask that you stop using our website and services.

We reserve the right to revise or update these Terms at any time. Revised Terms take effect as soon as they are published on this page.

Section 1 – Online Store Usage

By using our website, you represent and confirm that:

  • You meet the minimum legal age requirements applicable in your jurisdiction;
  • You have the legal capacity to enter into binding agreements;
  • All information provided during your purchase is accurate and complete.

You agree not to use our website or any products for unlawful purposes or in any manner that violates applicable laws or regulations.

You must not attempt to introduce any form of harmful software to our systems, including but not limited to:

  • Viruses;
  • Malware;
  • Any other unauthorized or destructive programs.

We reserve the right to limit, suspend, or terminate access to our website should these Terms be violated.

Section 2 – General Conditions

We reserve the right to decline service, restrict transactions, or cancel orders at our discretion where necessary.

You agree not to copy, reproduce, resell, distribute, or otherwise commercially exploit any portion of our website, content, or services without prior written authorization.

All payment information is securely handled through reputable third-party payment providers.

Section 3 – Information Accuracy

We strive to ensure that all information on our website is accurate and kept up to date.

However, product descriptions, images, specifications, and pricing may occasionally contain errors or become outdated.

We reserve the right to correct, update, or remove any information at our discretion and without prior notice.

Section 4 – Products, Prices, and Services

Product pricing, availability, and service details are subject to change at any time.

We may, where necessary:

  • Update product descriptions or specifications;
  • Revise pricing;
  • Modify website features or functionality;
  • Discontinue certain products.

Any such changes will be carried out in a manner consistent with applicable laws and customer protection standards.

Section 5 – Products and Returns

We make every reasonable effort to present product images, descriptions, and colors as accurately as possible.

Minor variations may occur due to differences in device displays, technical constraints, or product updates.

All return, refund, and exchange requests are handled in accordance with our:

Return & Refund Policy

Section 6 – Orders and Payments

We reserve the right to review, limit, or cancel any order where necessary, including in circumstances involving:

  • Inaccurate or incomplete information;
  • Suspected fraudulent or unauthorized activity;
  • Product availability constraints.

In the event of an order cancellation, any payment received will be managed in accordance with the relevant policies.

Customers are solely responsible for providing accurate order, billing, and shipping details at checkout.

Section 7 – Third-Party Services

Our website may integrate third-party services or tools to support its operations and functionality.

These services are governed by the terms and privacy policies of their respective providers.

We are not liable for the independent practices or conduct of any third-party service providers.

Section 8 – External Links

For your convenience, our website may include links to third-party websites.

We do not control or endorse these external sites and accept no responsibility for their:

  • Content;
  • Services;
  • Privacy practices;
  • Policies.

We encourage you to review the terms and privacy policies of any third-party websites before engaging with them.

Section 9 – Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business operations, services, or legal obligations.

The most current version will always be available on this page.

Your continued use of our website following the publication of any updates constitutes your acceptance of the revised Terms.

Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

Brand Name: Wexunaro Legal Company Name: Shanghai Raoai Technology Co., Ltd. Customer Support Email: service@wexunaro.com Business Address: J, 4th Floor, Building 36, No. 70 Bole Road, Jiading Town, Jiading District, Shanghai